Shipping policy
Thank you for visiting and shopping at Louisiana Mart. We are committed to delivering your order accurately, in good condition, and always on time.
🛍️ Processing Your Order
Once you place an order with Louisiana Mart, our fulfillment team begins preparing it within 1–3 business days (Monday through Friday), excluding weekends and public holidays. We appreciate your patience as we get your items ready with attention and care.
Delivery Timeframe
Once shipped, orders typically arrive within the following timeframes (Monday through Saturday):
Standard Shipping (7–12 business days): $4.95
Please note these timeframes apply only to business days and do not include weekends or public holidays. We work hard to ensure your package arrives promptly.
📦 Shipping & Handling Information
Order Cut-Off Time: 5:00 PM (Central Time)
Time Zone: GMT -06:00 Central Standard Time (Chicago)
Handling Time: 1–3 business days (Monday–Friday)
Transit Time: 7–12 business days (Monday–Friday)
Note: Delivery times are estimates and may vary due to factors such as weather, holidays, or unexpected carrier delays. We appreciate your patience and understanding.
Order Deadline
Orders placed before 5:00 PM Central Time (GMT-06:00) on business days will be processed the same day. Orders received after this time will be handled on the next business day. To help us deliver your order quickly, please place your order before the cut-off time.
Shipping Locations & Charges
Louisiana Mart currently ships to all U.S. addresses.
We offer standard shipping and express shipping on all orders within the United States. Currently, we do not ship internationally, but we’re working on expanding our service soon.
Shipping Carriers
Depending on your order’s size and destination, we ship through reliable carriers like USPS, FedEx, or UPS to ensure safe and timely delivery.
Tracking Your Package
Once your order is dispatched, you’ll get a tracking number via email. Please allow up to 24 hours for the tracking details to update in the carrier’s system.
Accuracy of Shipping Information
To avoid delays or lost shipments, please double-check your shipping address before submitting your order. Louisiana Mart cannot be held liable for delays caused by incorrect or incomplete address information provided by customers.
Changes or Cancellation Requests
If you need to change or cancel your order, contact us as soon as possible at support@louisianamart.com or through our live chat. We will do our best to assist you, but changes may not be possible once processing has started.
Missing or Damaged Deliveries
If your package is missing or arrives damaged, please reach out to us within 48 hours of delivery at support@louisianamart.com or via live chat. Keeping the original packaging and sharing photos will help us resolve the issue faster.
Returns and Exchanges
For more details about returns and exchanges, please visit our Return Policy page on our website.
Need Assistance?
If you have any questions about your shipment or our shipping policies, our Customer Support team is here to help:
Live Chat: Available on our website
Business Email: support@louisianamart.com
Business Phone: +1 (737) 7878681
Business Address: 6060 N Central Expy, Ste 500
Dallas, TX 75206, United States